You’ll have more options to enable your customers to return orders, when and where required. It will streamline your despatch and give you greater visibility than ever before. Our despatch systems offer off-the-shelf integration with New Zealand’s leading e-commerce shopping platforms. No matter who you deal with, you’ll get targeted, useful advice and support on all your home delivery questions. Our customer services and account management teams across the entire Freightways Group understand Pass the Parcel. Increased functionality and clearer, more accurate reporting for those customers using our freight management systems. With access to our customer services teams based in 40 branches across the country, you’ll talk to someone with local knowledge who can provide quick, proactive support for all your queries. We’ll also be introducing a 24-hour nationwide Parcel Locker Network, where customers can get their items sent and held securely until they’re ready to collect them.Īccurate address validation via our dispatch software and web address checkers means swifter delivery to residential addresses and full visibility on any additional charges. We’re expanding our network of agents – places such as petrol stations where your customers can pick up/drop off items or purchase courier tickets. If they won’t be home, customers can give us authority to leave their items in a safe place. Using new scanner hardware and state-of-the-art software, we can send your customer a text or e-mail notification to let them know their item is on the way. One brand, one promise: To deliver more for NZ A new NZ Post brand The changing face of delivery New names, same great sending products Its business as. We leverage a network of more than 1,100 courier contractors to ensure your customers parcel is delivered the best way possible. Pass the Parcel uses the breadth and strength of the express courier brands within the Freightways Group. Because we’re not a mail or large freight company we can focus on the delivery of small packages to your customers’ homes, as quickly as possible.īetter residential delivery capacity and coverage
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